Data Deletion Instructions

How to delete your account and personal data from TTP GO

Option 1: Delete Your Account In-App

The easiest way to delete your account and all associated data is through the app itself.

1Log in to your account

Sign in to your TTP account at talktopc.com/ttp-login.

2Go to Settings

Navigate to Settings from your dashboard.

3Open Privacy & Data

Select the Privacy & Data section within Settings.

4Request account deletion

Click "Delete My Account", confirm your identity with your password, and submit the request.

30-Day Grace Period: After submitting a deletion request, your account is scheduled for permanent deletion in 30 days. During this period, you can cancel the request at any time by returning to Settings > Privacy & Data and clicking "Cancel Deletion Request".

Option 2: Request Deletion via Email

If you are unable to access your account, you can request data deletion by emailing us directly.

Send an email to support@talktopc.com with the following information:

  • Subject: Account Deletion Request
  • Body: Your registered email address and a brief statement requesting account and data deletion.

We will verify your identity and process your request. You will receive a confirmation email once the deletion has been completed.

What Data Gets Deleted

When your account is deleted, the following data is permanently removed:

  • Your account profile and credentials
  • Conversation history and recordings
  • AI agent configurations
  • Usage data and preferences
  • Payment information (Stripe tokens are revoked; Stripe retains its own records per their policy)
  • Any data exports you have requested

This action is irreversible. Once the 30-day grace period has passed and your account is deleted, we cannot recover your data.

Data Retention After Deletion

After account deletion is processed, TTP GO may retain certain anonymized or aggregated data that cannot be used to identify you, in accordance with our Privacy Policy. We may also retain data as required by applicable laws or regulations.

Response Time

We respond to all data deletion requests within 30 days in compliance with GDPR and CCPA regulations.

Contact Us

If you have any questions about data deletion or your privacy rights, please contact us:

support@talktopc.com

Privacy Officer: Yinon Shiryan | TTP GO LTD